Register statement

Controller

Ebike Center
Business ID: 3345534-3
Nilsaksenpolku 2, 01510 Vantaa
info@ebikecenter.fi
+358 45 274 0400

The person responsible for the register

Timo Juhani Uotila
Nilsaksenpolku 2, 01510 Vantaa
timo.uotila@ebikecenter.fi
+358 45 274 0400

Name of the register

Ebike Center customer register

Purpose of processing personal data

We process personal data for customer relationship management and development and for marketing purposes. We also process personal data in connection with the delivery of orders and payment transactions. We also collect information about visitors to our online store and website through cookies. We use cookies to develop our services, for marketing purposes and to analyse the use of our website.

Data content of the register

  • First name and surname
  • Company name (if a business customer)
  • Phone number
  • E-mail address
  • Delivery and/or billing address
  • Business ID (in the case of a business customer)
  • Purchase history
  • Order payment details and payment methods used
  • Possible data related to direct marketing (if the customer has given consent)

Regular sources of information

Information obtained from the customer at the time of ordering or in connection with customer service. Any consent to marketing by the customer will also be recorded in the register.

Disclosure of information

We may disclose information to third parties, such as payment processors, analytics service providers and marketing partners. Such disclosure will only take place to the extent necessary and personal data will always be treated confidentially. We do not sell, rent or share information with third parties in ways other than those described in this Privacy Notice. Customer data will not be transferred outside the EU or EEA.

Data storage

We will retain personal data only for as long as necessary for the purposes mentioned above or as required by law. The data is stored in a secure manner and access to the data is limited to the necessary persons.

Principles for the protection of the register

The customer register is stored on a secure server. Only those persons who are authorised to process customer data as part of their duties have access to the data stored in the register. The register is protected by appropriate technical and organisational measures.

Rights of the data subject

As a registered user, you have rights under the General Data Protection Regulation in relation to the processing of your personal data. You have the right to:

  • Check the personal data about yourself.
  • Request rectification, erasure or restriction of processing of your personal data.
  • Object to the processing of your personal data for marketing purposes or in relation to a specific personal situation.
  • Receive your personal data in a machine-readable format and transfer it to another controller.
  • Withdraw your consent to the processing of your personal data, if the processing of your personal data is based on consent. Please note that in certain circumstances we may have to refuse your request, for example if the processing of your personal data is necessary to comply with legal requirements. You can exercise your rights by contacting us using the contact details above.

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